The Sharpe Pritchard technology law team has extensive experience in advising on ICT outsourcing - whether as a standalone ICT procurement or as part of a wide ranging facilities management contract, business process outsourcing or PFI/PPP project. We also advise on intellectual property issues, including registration and disposal.

Our solicitors advise on all aspects of the procurement process for complex telecomms projects, technology hardware and software licensing, including:

  • G-Cloud agreements;
  • use of existing framework agreements;
  • CCS/GLS model ICT terms;
  • systems integration and management projects;
  • digital transformation projects;
  • IT and business process outsourcing;
  • IT policies; and
  • broadband, Wi-Fi and networking.

ICT outsourcing has many advantages, both financially and as a driver of service levels. Our technology team also understand how important it is to deliver these IT solutions as cost-effectively as possible, whilst ensuring that service levels are not unduly disrupted during implementation.

We have extensive experience and knowledge in this area of law and support our clients through the entire procurement process through to completion. We deal regularly with complex IT outsourcing projects for both the public and private sector, helping to ensure our clients get the very best terms from their contract.

Our expert lawyers assist and advise throughout negotiations and provide support in all IT outsourcing transactions, support and maintenance agreements, procurement and integration solutions, and all long-term outsourcing projects. 

Recent work

  • Ministry of Justice Future IT Sourcing Programme;
  • DCLG Desktop 21 ICT outsourcing;
  • advising a probation services provider in relation to a major subcontract for IT Services, worth c£85million;
  • a number of county councils – advising on the procurement of superfast broadband network solutions using the BDUK framework
  • advising a council on the establishment and use of a series of framework agreements for works and ICT services, with an estimated value of £200 million; and
  • Westminster City Council customer contact PPP.


What others say

Gareth Oldale

“Gareth has been one of the main drivers in delivering the project, not just from providing legal advice but encompassing the many varied and complex issues and understanding the bigger picture.  Gareth's attitude has always been positive with the ‘can do approach’ - I know Gareth has worked many late and long hours to achieve the deadlines imposed and has never blanched at the prospect of unexpected workloads.  Above all though, we have appreciated Gareth's calm manner and sense of humour throughout the time he has been on the project. Personally, and I know I speak for others, Gareth has been a pleasure to work with.”

“I would have hoped to have the opportunity to visit in person and say thanks for your immense contribution to a successful procurement.  The doom goblins were adamant that we would stumble and fall, and with your invaluable assistance we proved them wrong.  It has been an unmitigated pleasure to work with you.”

“I have to say without (Gareth’s) personal efforts we would not have been in a position to sign off this vitally important piece of work.  I have been a manager for many years with the Council and I can honestly say he is one of the best advisors I have worked with.  In addition to being extremely competent and professional, he is well very liked and respected by the team, senior manager and also our new suppliers.”


28 May 2019

NIS Regulations – One Year On
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10 April 2019

The Court of Appeal considers the application of liquidated damages following termination of an ICT contract in Triple Point Technology v PTT [2019] EWCA Civ 230
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25 January 2019

Effective relief notices: Agilisys Limited v CGI IT UK limited
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