020 7405 4600

Accessibility Icon
Charlotte Smith

Charlotte Smith

Partner

020 7405 4600

Contact by email

Charlotte is a Technology and Data specialist at Sharpe Pritchard. She specialises in complex technology business process outsourcing projects and advises on all aspects of data protection compliance for business, government, local authorities and the wider public sector.

Charlotte’s role:

Charlotte is an experienced data protection practitioner, regularly advising clients on the drafting of data processing agreements, data protection policies and privacy notices as well as advising on responses to subject access requests, breach notifications and international data transfers. She can also support you with your ongoing data protection compliance by reviewing and updating data and information governance policies.

Charlotte advises on a wide range of technology outsourcing matters such as cloud technology (e.g. Software as a Service), Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) Systems and the purchase and lease of devices including printers. Charlotte has experience of advising on standalone procurement processes as well as advising on technology framework agreements such as G-Cloud and CCS Technology Services 3.

Skills and strengths:

Charlotte works with clients in a collaborative manner and has previously undertaken secondments to clients, demonstrating her ability to fit well in one team.

Nicky Sumner, Ros Serrelli, Allan Owen, Natasha Barlow, Charlotte Smith, Juli Lau, and Rob Prater are all excellent individuals who provide regular legal advice, covering legal advice on procurement, contracts, and conflicts of interest, among other things. They all work very collaboratively and take the time to ensure the client fully understands the issues and the advice being given.

Legal 500 2027

I just wanted to take the opportunity to say thank you for all of your support over the past few months. You have been wonderfully kind, patient and conscientious and I have truly valued your support and guidance

Central government client

Charlotte is soon to complete her secondment with [….] and throughout she has received exceptional feedback commending her for her kindness, patience and flexible approach to her colleagues. Charlotte has provided professional and personal support throughout her role and has played an integral role in advising and guiding colleagues and the legal team. Thank you for your contribution and for living our values, Charlotte.

Central government client

Throughout this project, Charlotte has been responsive and enthusiastic and produced high-quality work to agreed deadlines.

Public sector client

  • Central Government
  • Corporate Clients
  • Emergency Services
  • Health
  • Local Government
  • Water Sector
  • Commercial
  • Commercial Contracts
  • Data, Privacy and Information Law
  • Enterprise Resource Planning (ERP) systems
  • Intellectual Property
  • Outsourcing and Shared Services
  • Procurement
  • Technology
  • Supporting a large public sector body on the procurement of a contract for end user computing services. This involved the preparation of the contract and tender documents and advising the client throughout the tender process, including on responses to clarification questions and the preparation of standstill letters.
  • Working with a regulator on their GDPR preparation project, including advising on the data processing agreements required and the preparation of a record of processing activities. This involved time working on-site with the client.
  • Secondment to an in-house legal team for a central government department to support on a range of projects during the COVID-19 pandemic.
  • Advising a local authority on the procurement of an enterprise resource planning SaaS solution by calling-off from a CCS framework.
  • Working with a newly formed public body to review their data protection and information law policies and procedures. This included the preparation of an information handling procedure, standard template letters to use when handing requests for information and training to the in-house team.

The New Data Protection Complaints Regime

17 June 2026

From this Friday, 19 June 2026, organisations can no longer rely on complaints going straight to the ICO. The Data (Use and Access) Act 2025 introduces a new regime requiring them to receive, investigate and resolve data protection complaints themselves. Maggie Burns and Charlotte Smith explain what you need to know. The Data (Use and... Read more

Smart Metering in the Water Industry: Deep Dive

18 September 2025

Smart metering is becoming a central part of the UK water industry’s digital transformation, offering opportunities to improve efficiency, customer service and sustainability. As water companies move toward smarter infrastructure, legal, regulatory and procurement challenges are emerging, particularly around data management, privacy and system security. Understanding these issues is key for water companies, regulators and…

Read more

Data (Use and Access) Act – Updating Data Protection Law and more

24 June 2025

On the 19th June 2025, the Data Use and Access Bill (“DUA Bill”) received Royal Assent to become the Data Use and Access Act 2025 (“DUA Act”). The DUA Act does not replace existing data protection legislation but does amend the UK GDPR, whilst introducing broader data governance regulation beyond governance of personal data. The…

Read more
Charlotte's Publications
Accessibility by WAH