Having recently been involved in the outsourcing of legal services for two of the UK’s largest and most recognisable companies – BT and Thames Water – Justin Mendelle and his team hosted a breakfast seminar on the 29th of January looking at the future delivery of legal services.
Dave Hart, Legal & Company Secretary at BT, opened proceedings. He discussed his direct experience of outsourcing BT’s claims and property legal functions to DWF. Dave began by explaining why BT wanted to secure a managed legal services partner – saving targets and improved efficiency being the primary drivers – before noting the challenges posed by the process and the importance of Sharpe Pritchard’s experience to the success of the procurement.
Dave then passed the floor to Sarah Mackinnon, Head of Legal at Thames Water, who provided attendees with an insight into her own experience of Thames’ “second generation” outsourcing to Eversheds Sutherland. Sarah explained that significant saving on legal spend that the company had achieved since outsourcing its entire function (first in 2010 and then again, through a full OJEU process with the assistance of Sharpe Pritchard, in 2018).
Discussion then turned to the main theme of the seminar: the future and shape of delivering legal services. Consensus formed around the fact that increasing numbers of major corporates are considering outsourcing some or all of their legal functions with a view to capitalising on efficiencies and technology enabled delivery. Participants – representatives from a range of companies – discussed their own aspirations for outsourcing.
Whilst attendance at this event was limited by space, we invite those who wish to discuss moving to managed legal services or other aspects of legal delivery to contact Justin Mendelle.